Redundancy, Backup & Recovery

Simtec IT delivers a comprehensive software solution specifically tailored for furniture and home décor companies. Our solution is built on the robust Odoo base platform and is hosted on Odoo.sh – a dedicated cloud hosting service that provides enterprise-grade redundancy, high availability, and disaster recovery features. This document outlines how the hosting environment underpins our solution, ensuring continuous service and data integrity.

1. The Foundation: Odoo as the Base Platform

Odoo Base Platform: Simtec IT’s software solution leverages the powerful, open-source Odoo ERP as its core foundation. All business functionalities and customizations developed by Simtec IT are built on this platform, allowing us to deliver a highly integrated, flexible solution for our clients.

Benefits of the Odoo Base Platform:

  • Modular design for easy customization
  • Comprehensive suite of business applications
  • Seamless integration between different business processes

2. Hosting on Odoo.sh: A Robust and Resilient Environment

High Availability & Uptime

  • 99.9% Uptime Guarantee: Odoo.sh guarantees a minimum of 99.9% uptime, ensuring that our solution is accessible with minimal unplanned downtime (approximately 45 minutes per month). View SLA
  • Tier-III Certified Data Centers: Customer databases are hosted in state-of-the-art data centers with N+1 redundancy for power, network, and cooling. Learn More

Real-Time Data Replication

  • Immediate Failover Capability: Each database is replicated in real time on redundant storage within the same region, enabling seamless continuity during outages.

Automated Backups & Disaster Recovery

  • Daily Backups: Full daily backups with a 14-backup retention policy across a rolling 3-month period.
  • Distributed Redundancy: Incremental backups conducted across three different data centers. More Info

Defined Recovery Objectives:

  • Single Server Failures: RPO ≈ 1 hour, RTO ≈ 6 hours
  • Data Center Disasters: RPO & RTO ≈ 24 hours

Instant Recovery Options: Simtec IT and clients have access to manual backup downloads and recovery tools through the Odoo.sh control panel.

3. The Value for Our Clients

  • Predictable Operational Costs: Transparent pricing model with no hidden fees — just a one-time setup and monthly subscription.
  • Uncompromised Service Reliability: Minimal downtime and strong data protection via the Odoo.sh infrastructure.
  • Comprehensive Support: Simtec IT manages the full stack — from platform to software — ensuring prompt response to any hosting or configuration issue.

Conclusion

Simtec IT’s software solution stands out not only for its industry-specific customizations built on the versatile Odoo base platform but also for its dependable hosting on Odoo.sh. With rigorous high availability, real-time data replication, automated backups, and clearly defined disaster recovery protocols, our solution provides the reliability and resilience that modern businesses demand.

For further inquiries or a personalized demonstration of our solution, please contact our team. Document prepared by Simtec IT. For more details, refer to the official Odoo.sh documentation.