Confidentiality Policy
Simtec IT is committed to safeguarding the confidentiality of its clients’ proprietary and sensitive business information. This policy outlines how Simtec IT handles client data, restricts access to authorized personnel, and ensures that sensitive information is not shared with third parties or non-essential staff.
1. Purpose
This policy establishes how Simtec IT protects and uses client information while delivering software and managed services.
2. Scope
Applies to all Simtec IT staff, contractors, or third parties engaged in delivery, support, or management of solutions involving client data.
3. Definitions
- Confidential Information: Proprietary or sensitive business data not publicly shared.
- Authorized Personnel: Simtec IT technical staff with explicit platform-level access for support purposes.
- Data: Any client-shared business records, financials, plans, or internal documentation.
4. Policy Statement
Non-Disclosure: Information is used only for active service delivery and not shared outside Simtec IT’s technical team.
Access Control: All credentials (e.g., GitHub, dashboards) are issued only to personnel with a direct role in the client’s project.
Data Handling: Simtec IT applies security best practices including secure transfer protocols, account-level protection, and environment hardening.
Retention: Confidential information is retained only while services are active or as agreed by contract. Clients may request data reviews or updates.
Employee Responsibilities: All employees and contractors are briefed on confidentiality expectations and must report any potential breaches immediately.
Policy Revisions: We periodically update our policies to reflect best practices and will notify clients of material changes accordingly.
5. Questions or Concerns
To request access to your stored data, adjust permissions, or raise a concern, please contact your account representative or email: support@simtecitglobal.com.